Includes bibliographical references (pages 303-312) and index.
Contents:
Conclusion: An ethical perspective and questioning. The pertinence : weigh the pros and cons of mediation before engaging in it -- The principles : set up operating principles before acting -- The preparation : structure pre-mediation before starting a session -- The PORTAL : set the stage before problem-solving -- The past toward the present : grasp the problems before seeking mutual recognition -- The present toward the future : generate possible solutions before potentially committing -- The pitfalls : question practices before acting -- Conclusion: An ethical perspective and questioning.
Summary:
"The Mediation Handbook is an essential companion for anyone who is involved in mediation, whether as a mediator or as a party. The authors, who have been involved in a number of complex mediations, leverage best practices, theory, concepts and tools. At the same time practical and academically grounded, the book distills and critically analyzes the experience of reflective practitioners in the mediation field. It is systematically empathetic in its approach, seeking to accompany the readers in mediation so that they understand the causes and consequences of conflict, as well as ways of overcoming it constructively. This book will cover: * Examples from various domains of mediation * Difficult situations and how to manage them productively * Step-by-step approach to a mediation session * Mediation traps and how to avoid them * Ethics of mediation The Mediation Handbook is essential reading for anyone who wants to develop a personalized approach to mediation."-- Provided by publisher.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.