Interviews in everyday life -- The art of the interview -- General principles -- The interviewer -- Preparing for the interview -- Conducting the interview -- Control -- Dealing with types -- Approaches that work -- Dealing with the nervous person -- Bluffs -- The interview -- The mutability of memory -- False beliefs -- The insurance examination under oath -- A summary of the practice of interviewing.
Summary:
"The purpose of this book is to help you learn how to get the truth about anything from anyone. The reader who applies the principles discussed in this book will learn the effectiveness of the science of the interview. Having acquired this, the reader will then apply the knowledge and techniques as an interviewer, gradually honing the science into a genuine art ... the art of getting useful, truthful information"--Provided by the publisher.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.