The Locator -- [(title = "Keeping your cool ")]

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Title:
Communicating non-defensively [videorecording] / CRM Productions ; produced and directed by Denise Dexter ; co-produced by Melanie Mihal ; written by Kirby Timmons.
Format:
[videorecording] /
Edition:
Revised version.
Publisher:
CRM Films,
Copyright Date:
c1994
Description:
1 videocassette (20 min.) : sd., col. ; 1/2 in. + 1 leader's guide.
Subject:
Verbal behavior.
Communication in management.
Interpersonal communication.
Behavior modification.
Notes:
Based on Theodora Wells' book: Keeping your cool under fire : communicating non-defensively.
Summary:
Provides clear and positive steps to ease defensive behavior. Focuses on enhancing relationships with both subordinates and superiors.
LCCN:
00228725
Locations:
UQAX771 -- Des Moines Area Community College Library - Ankeny (Carroll)
PGAX715 -- Northwest Iowa Community College Library - Sheldon (Sheldon)

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