Previous edition: 2013. Includes bibliographical references and index.
Summary:
This text provides police officers with practical guidance on conducting investigative interviews with all kinds of witnesses, from vulnerable adults and children to suspects. It also explains the psychological underpinning of the Conversation Management technique which is central to the PEACE interviewing model. This book provides readers with the knowledge, understanding, and tools to facilitate maximum disclosure by any interviewee in order to achieve the investigative aim and objectives. At its core, the Conversation Management Approach embodies a commitment to transparency and ethical conduct, as well as respect for the individual and professional expertise: qualities that make it applicable to any investigative context, whether conducted by the police or by private investigative agencies, both in the UK and internationally. This third edition presents a hands-on, how-to guide to interviewing a wide range of interviewees (witnesses, suspects, informants, and other individuals in special circumstances), underpinned by the world-renowned PEACE model for investigative interviewing. It includes straightforward explanations of how conversation works and how a working relationship is created; the realities of influencing, persuasion, and negotiation; the process of telling and listening; how people remember and forget offence-related experience; how to assist their remembrance of offence-related detail; and how to ask the right question at the right time in the right way.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.