The case for candor -- How to establish candid relationships -- You get what you ask for -- Taking the mystery out of working with others -- How to create candid managerial relationships -- Managing up with candor -- Strengthening internal business relationships -- Relationships require maintenance -- Can I trust you? -- Giving and receiving feedback : what, when, why, and how -- The feedback formula -- Tips for giving useful feedback -- What they say when you're not there -- Dealing with difficult situations -- Business relationships that really work.
Summary:
Take charge of your career by taking charge of your business relationships. Make your work environment less tense and more productive by practising direct communication. Set relationship expectations, work with people how they like to work, and give and receive regular feedback. The author shares the real-life stories of people who have struggled to get what they want at work.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.