Postword: Four research-based approaches to teaching trust / Michele Williams. Introduction / Rosalind H. Searle, Ann-Marie I. Nienaber and Sim B. Sitkin ; Part I. Foundations of trust. Implications for future directions in trust research / Dan van Knippenberg -- Reciprocal trust : a self-reinforcing dynamic process / M. Audrey Koorsgaard -- Swift trust : state-of-the-art and future research directions / Kirsimarja Blomqvist and Karen Cook -- Distrust / Sim B. Sitkin and Katinka M. Bijlsma-Frankema ; Part II. Levels of analysis. Determinants, consequences, and functions of interpersonal trust : what is the empirical evidence? / Serena C. Lu and Donald L. Ferrin -- Trust in teams : a review across levels / Ann-Marie I. Nienaber, Maximilian Holtgrave and Philipp D. Romeike -- Cooperation and coordination : the role of trust in inter-organizational relationships / Anna Brattstrom and Reinhard Bachman -- Multilevel trust : antecedents and outcomes of trust at different levels / C. Ashley Fulmer ; Part III. Theories of trust. Why do people trust? : moving toward a more comprehensive consideration of the antecedents of trust / Michael D. Baer and Jason A. Colquitt -- Trust and fairness / E. Allan Lind -- Social exchange theory : where is trust? / Jacqueline A.M. Coyle-Shapiro and Marjo-Riitta Diehl -- Institutions and trust / Reinhard Bachman -- Trust and contracts : complements versus substitutes in business-to-business exchanges / Laura Poppo and Zheng Cheng -- The contributions of attribution theories to trust research / Edward C. Tomlinson ; Part IV. Trust repair. An interactive perspective on trust repair / Peter H. Kim -- Organizational trust repair / Nicole Gillespie and Sabina Siebert -- Trust and distrust : their interplay with forgiveness in organizations / Robert J. Bies, Laurie J. Barclay, Maria F. Saldanha, Adam A. Kay, and Thomas M. Tripp ; Part V. Applications. 'Right-touch' trust : thoughts on trust in healthcare / Samantha Peters and Douglas Bilton -- The production and reproduction of trust violations : an exploration of theory and practice in universal banks prior to the global financial crisis / Robert F. Hurley -- Trust in public professionals and their professions / Frederique Six -- Employment relations and trust / Kim Mather -- Individual trust and the internet / Lisa van der Werff, Colette Real and Theodore G. Lynn -- Trust in the entrepreneurial process / Trent A. Williams and Dean A. Shepherd -- Trust in safety-critical contexts / Brian C. Gunia, Sharon H. Kim and Kathleen M. Sutcliffe -- Trust in food : assuring quality, sustainability, price and availability / Lovisa Naslund and Fergus Lyon Part VI. Future directions. Leadership and trust / Deanne N. Den Hartog -- Trust in and by the public sector / Nadine Raaphorst and Steven Van de Walle -- Trust and HRM / Rosalind H. Searle -- Two sides of an important coin : outlining the general parameters of control-trust research / Chris P. Long and Antoinette Weibel -- The inter-relationship of trust, anger, and aggression : a two-level perspective / Shay S. Tzafrir, Guy Enosh amd Laliv Egozi -- Implications for future directions in trust research / Rosalind H. Searle, Ann-Marie I. Nienaber and Sim B. Sitkin ; Postword: Four research-based approaches to teaching trust / Michele Williams.
Summary:
"In recent years, trust has enjoyed increasing interest from a wide range of parties, including organizations, policymakers, and the media. Perennially linked to turbulence and scandals, the damaging and rebuilding of trust is a contemporary concern affecting all areas of society. Comprising six thematic sections, The Routledge Companion to Trust provides a comprehensive survey of trust research. With contributions from international experts, this volume examines the major topics and emerging areas within the field, including essays on the foundations, levels and theories of trust. It also examines trust repair and explores trust in settings such as healthcare, finance, food supply chains, and the internet. The Routledge Companion to Trust is an extensive reference work which will be a vital resource to researchers and practitioners across the fields of management and organizational studies, behavioural economics, psychology, cultural anthropology, political science and sociology."--Page iii.
Series:
Routledge companions in business, management and accounting
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.