Passionate curiosity -- Battle-hardened confidence -- Team-smarts -- A simple mind -- Fearlessness -- Preparation, patience, and obstacle courses -- The surprises that await you -- Time management -- Bananas, bells, and the art of running meetings -- Smart interviewing -- Lock yourself out of your office -- Be a coach, not a critic -- Creating a sense of mission -- Small gestures, big payoffs -- Type A to B -- Creating a culture -- So what is leadership?
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