"...co-published simultaneously as The reference librarian, volume 35, number 74, 2001." Includes bibliographical references and index.
Contents:
From magicians to teachers : the development of electronic reference in libraries, 1930-2000 / Joseph E. Straw -- The impact of the Internet : increasing the reference librarian's role as teacher / Charity B. Hope, Sandra Kajiwara, Mengxiong Liu -- Reference, mental models and teaching technology / D. Scott Brandt -- The evolution of Internet training in a corporate library / Jack Styczynski -- E-mail reference : who, when, where, and what is asked / Naomi Lederer -- Internet engineering reference : an academic strategy / Susan B. Ardis -- Meeting reference responsibilities through library Web sites / Michael Adams -- Evaluating electronic reference services : issues, approaches and criteria / Eric Novotny -- Historical fabrications on the Internet : recognition, evaluation, and use in bibliographic instruction / John A. Drobnicki, Richard Asaro -- Government information on the Web / Robert Machalow -- Finding and evaluating health sources on the Internet : an overview / David Garnes, Carolyn Mills -- The impact of "scholar's workstations" in an undergraduate academic library : would a holistic approach work? / Tina C. Fu, Kim Bartosz, Guy LaHaie -- Libraries to labs : managing public access computer labs in an academic library environment / Sheryl Moore.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.