The Locator -- [(title = "What you don't know ")]

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Author:
Roberto, Michael A.
Title:
Know what you don't know : how great leaders prevent problems before they happen / Michael A. Roberto.
Publisher:
Wharton School Pub.,
Copyright Date:
c2009
Description:
xxii, 202 p. : ill. ; 24 cm.
Subject:
Problem solving.
Organizational change.
Organizational effectiveness.
Notes:
Includes bibliographical references and index.
Contents:
From problem-solving to problem-finding -- Circumvent the gatekeepers -- Become an ethnographer -- Hunt for patterns -- Connect the dots -- Encourage useful failures -- Teach how to talk and listen -- Watch the game film -- The mindset of a problem-finder.
ISBN:
0131568159
9780131568150
LCCN:
2008033221
Locations:
USUX851 -- Iowa State University - Parks Library (Ames)

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