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02169aam a22003738i 4500 001 7A9BCFFA836A11E9A449D30097128E48 003 SILO 005 20240614012153 008 170207s2017 nyua 000 0 eng 010 $a 2016047919 020 $a 0425193373 020 $a 9780425193372 040 $a DLC $b eng $e rda $c DLC $d SILO 042 $a pcc 050 00 $a BJ2121 $b .S42 2017 082 00 $a 650.1/3 $2 23 100 1 $a Scott, Susan, $d 1944- $e author. 245 10 $a Fierce conversations : $b achieving success at work & in life, one conversation at a time / $c Susan Scott. 250 $a New American library trade paperback edition (revised edition). 264 1 $a New York : $b New American Library, $c 2017. 300 $a x, 356 pages : $b illustrations ; $c 23 cm 500 0 $a The idea of fierce -- Master the courage to interrogate reality -- Come out from behind yourself into the conversation and make it real -- Be here, prepared to be nowhere else -- Tackle your toughest challenge today -- Obey your instincts -- Take responsibility for your emotional wake -- Let silence do the heavy lifting -- Embracing the principles. 520 $a The master teacher of positive change through powerful communication, Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to: Overcome barriers to meaningful communication; Expand and enrich conversations with colleagues, friends, and family; Increase clarity and improve understanding; Handle strong emotions-on both sides of the table. 650 0 $a Conversation. 650 0 $a Success. 650 12 $a Communication. 650 22 $a Achievement. 650 22 $a Interpersonal Relations. 941 $a 4 952 $l USUX851 $d 20230706014224.0 952 $l FXPH314 $d 20220909064953.0 952 $l BAPH771 $d 20210210010339.0 952 $l CDPF771 $d 20191205014739.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=7A9BCFFA836A11E9A449D30097128E48Initiate Another SILO Locator Search