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01608aam a22003974a 4500 001 4D72DFB0D5C611DF8F7713C36AFF544E 003 SILO 005 20190228010452 008 100415s2010 nyu 001 0 eng 010 $a 2010015279 020 $a 0061771023 (hardback) 020 $a 9780061771026 (hardback) 035 $a (OCoLC)587110425 040 $a DLC $c DLC $d SILO $d YDXCP $d LG@ $d SILO 042 $a pcc 050 00 $a HD42 $b .R424 2010 082 00 $a 650.1/3 $2 22 100 1 $a Reardon, Kathleen Kelley. 245 1 $a Comebacks at work : $b mastering confrontation and taking control of how people treat you / $c by Kathleen Kelley Reardon, Christopher T. Noblet. 250 $a 1st ed. 260 $a New York, NY : $b HarperBusiness, $c 2010. 300 $a 230 p. ; $c 24 cm. 520 $a "A thought-provoking and practical book that will allow readers to break free of predictable ways of acting and speaking, take control of how they are treated at work, and ensure that difficult, repetitive, and avoidable situations never occur again"-- $c Provided by publisher. 650 0 $a Conflict management. 650 0 $a Interpersonal confrontation. 650 0 $a Interpersonal communication. 650 0 $a Interpersonal conflict. 700 1 $a Noblet, Christopher T. 941 $a 5 952 $l GEPG771 $d 20210722025212.0 952 $l GBPF771 $d 20210202014618.0 952 $l BOPG851 $d 20181006054025.0 952 $l GDPF771 $d 20170418080427.0 952 $l KSPG296 $d 20110416011749.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=4D72DFB0D5C611DF8F7713C36AFF544E 994 $a C0 $b LG@Initiate Another SILO Locator Search