23 records matched your query
01709cgm a2200373Ma 4500 001 ADD23FFC2B0611DE8E590108A8D7520A 005 200904162317.0 007 vf cbaho- 008 940819s1997 cau020 e vleng d 035 $a (OCoLC)51606264 040 $a UBY $c UBY $d SILO $d ION $d SILO 245 0 $a Communicating non-defensively $h [[videorecording] / $c produced and directed by Denise Dexter ; written by Kirby Timmons. 250 $a Rev. ed. 260 $a Carlsbad, Ca : $b CRM Films, $c 1997. 300 $a 1 videocassette (20 min.) : $b sd., col. ; $c 1/2 in. + $e De 1 leader's guide (36 p. ; 28 cm.) 500 $a Based upon a script by Ron L. Raley, Steve Wax and Christopher Lanier. 500 $a Based on the book "Keeping your cool under fire : communicating non-defensively" by Theodora Wells. 500 $a Designed to aid both the giver and the receiver of criticism in understanding the other person's point of view. 520 $a Uses a series of vignettes to illustrate common examples of defensive behavior. Shows steps to ease this behavior with the viewpoint of enhancing relationships with both subordinates and superiors. 538 $a VHS format. 546 $a Closed captioned. 650 0 $a Communication in personnel management. 650 0 $a Interpersonal communication. 650 0 $a Defense mechanisms (Psychology) 700 1 $a Dexter, Denise. 700 1 $a Timmons, Kirby. 700 1 $a Wells, Theodora. $t Keeping your cool under fire. 710 2 $a CRM Films. 939 $a 5123773 941 $a 1 945 $a vhs 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=ADD23FFC2B0611DE8E590108A8D7520A 994 $a 02 $b ION 952 $l PTAX572 $d 20090701080000.0Initiate Another SILO Locator Search