Includes bibliographical references (p. 217-226) and index.
Contents:
Part I. Recognizing the value of organizational learning : Uncanny similarities: the Challenger and Columbia accidents -- Identifying organizational learning -- Part II. Analyzing the causes of the shuttle accidents : Structures for processing information -- Contractor relations -- Political and budgetary pressures -- Organizational culture -- Part III. Institutionalizing lessons about public organizational learning : The challenges of learning in public organizations -- Lessons from NASA about organizational learning.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.