An overview of human resources -- How human resources fit into an organization -- The legal framework of contemporary human resorces -- Human resources activities and managers -- The manager-employee relationship -- Position descriptions -- Department managers and the recruiting process -- Civil service systems -- Conducting a successful and legal selection interview -- Employee training -- Compensation and benefits -- Performance appraisals -- Manager and employee problems -- Addressing problems before taking critical action -- Documentation -- Terminating employees -- Case study: balancing needs -- Succession planning -- Relations with labor unions -- Decisions in employee relations -- Human resources arbitration -- Using human resources consultants -- Maintaining an effective human relations department.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.