Introduction to cost control for cultural organizations -- Using the value chain for strategic analysis -- The 10 percent solution -- Cost behavior : the good, the bad, and the ugly -- Looking for value -- and finding it -- Performance : an afterthought? -- Managers need to measure up, too -- Losing it all to fraud -- Diving into a financial hole. Part I -- Diving into a financial hole. Part II -- Relevant or not, here we come.
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