Accompanied by: SimChart for the medical office: learning the medical office workflow. "60th anniversary" -- cover. Includes index.
Contents:
Unit 1: Introduction to Medical Assisting 1. Competency-Based Education and the medical assistant student -- 2.The Medical Assistant and the Healthcare Team -- 3.Professional Behavior in the Workplace -- 4.Therapeutic Communications -- 5. Patient education -- 6. Medicine and Law -- 7. Medicine and Ethics -- Unit 2: Ambulatory Care Administration 8. Technology and Written Communication -- 9. Telephone Techniques -- 10. Scheduling Appointments and Patient Processing -- 11. Daily Operations in the Ambulatory Care Setting -- 12. The Health Record -- 13. Principles of pharmacology -- Unit 3: Coding and Medical Billing Procedures -- 14. Basics of Diagnostic Coding -- 15. Basics of Procedural Coding -- 16. Basics of Health Insurance -- 17. Medical Billing and Reimbursement -- Unit 4: Medical Office Administrative Functions -- 18. Patient Accounts, Collections and Practice Management -- 19. Banking Services and Procedures -- 20. Supervision and Human Resources Management -- 21. Medical practice marketing and customer service. -- Unit 5. Assisting with medical specialties -- 22. Safety and emergency practices. -- Unit 6. Career development. -- 23. Career development and life skills.
Summary:
Administrative Medical Assisting begins with Kinn! Elsevier's Kinn's The Administrative Medical Assistant, 13th Edition provides you with the real-world administrative skills that are essential to working in the modern medical office. An applied learning approach to the MA curriculum is threaded throughout each chapter to help you further develop the tactile and critical thinking skills necessary in today's healthcare setting. Paired with our adaptive solutions, EHR documentation, ICD-10 coverage and, detailed procedural videos, you will learn the professional and interpersonal skills of modern administrative medical assisting! Professionalism in applicable procedures teaches you how to properly interact with patients and coworkers. Professional behavior boxes provide guidelines on how to interact with patients, families, and coworkers. Step-by-step procedures explain complex conditions and abstract concepts. Patient education and legal and ethical issues are described in relation to the Medical Assistant's job. Critical thinking applications test your understanding of the content. Threaded case scenarios help you to apply concepts to realistic administrative situations. Portfolio builder helps you demonstrate proficiency to potential employers. NEW! Chapter on The Health Record reviews how you'll be working with a patient's medical record. NEW! Chapter on Technology in the Medical Office introduces you to the role technology plays in the medical office. NEW! Administrative procedure videos helps you visualize and review key procedures. NEW! Chapter on Competency-Based Education helps you to understand how your mastery of the material will affect your ability to get a job. Basics of Diagnostic Coding prepares you to use ICD-10 coding system. Get more practice with the essential medical assisting job skills! Designed to support Kinn's The Administrative Medical Assistant: An Applied Learning Approach, 13th Edition, Kinn's The Administrative Medical Assistant - Study Guide and Procedure Checklist Manual Package: An Applied Learning Approach, 13th Edition offers a wide range of exercises to reinforce your understanding of common administrative skills - including CAAHEP and ABHES competencies. A variety of exercises test your knowledge and critical thinking skills with vocabulary review, multiple choice, fill in the blank, and true/false questions. Additional exercises enhance learning with skills and concepts, word puzzles, case studies, workplace applications, and Internet activities. Procedure checklistshelp you track your performance of every procedure included in the textbook. Work products allow you to provide documentation to instructors and to accrediting organizations when a competency has been mastered. Cross-references tie together exercises in the study guide to the Connections theme in the main text. NEW! Eight procedure checklists based on CAAHEP competencies provide an assessment tool for MA procedures. NEW! Glucometer test results and Mantoux test records allow you to assess how well you're able to perform these procedures. NEW! Coverage of ICD-10 prepares you to use this new code set. NEW! SimChart for the Medical Office Connection ties EHR cases to appropriate chapters.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.