Introduction: you cann take this skill to the bank -- Four areas of disclosure -- Responding well to easy questions -- Responding well to tough questions -- The motivation behind the question -- Answer enhancers -- Job interviews -- Negotiations and sales -- Meetings -- Media interviews -- Social interactions.
Summary:
"Where were you tonight? How did that meeting go? Are you seeing someone else? What qualifies you for this job? These are just a few of the usual questions we might answer in a day. A typical answer to the last question would include a series of "whats": what experience you have, what you studied in school, and what you do well. In Control the Conversation, the authors guide you in crafting a response to a question, not just an answer. A response should be multi-dimensional and include relevant and compelling information that goes beyond a mere answer. The authors help you build and apply this skill set. You will learn how to manage the four areas of disclosure--people, places, things, and events in time. You will also develop competence in techniques that will help you take control and get your message across in any kind of interview. You will discover how to: Master answer enhancers, such as keywords and body language Analyze a question and understand the motivation behind it Use questions artfully as part of your response With these skills as part of your repertoire, you'll also learn apply them in specific applications such as: Job interviews Sales Common exchanges Meetings and media Dating and family situations No matter the question, Control the Conversation will show you how to steer every exchange in your favor."-- Provided by publisher. "A guide to help you craft responses to questions not just answers. A response should be multi-dimensional, including relevant and compelling information that goes beyond a mere answer"-- Provided by publisher.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.