UNIT 1: TEAM DEVELOPMENT AND LEADERSHIP: Effective teams -- Conflict management -- Team performance: evaluating results -- Transformation and transitions -- Transforming teams for decisions -- UNIT 2: BUILDING DECISION-MAKING SKILLS: Making effective decisions -- Leading the adult-to-adult workplace: who am I leading? -- Creating a context for empowerment: structuring for shared decision making -- Engaging decision makers: empowering others to lead -- The person of the leader: how do I lead? -- UNIT 3: ACCOUNTABILITY: Performance accountability: competence for the work -- Role accountability: the ownership of work -- Accountability and excellence -- Accountability and evidence -- UNIT 4: STRUCTURING FOR EXCELLENCE: BUILDING A CONTEXT FOR RETENTION: Structuring for excellence: what is structure? -- Supporting the structure --Staff leadership -- Advancing the practice of nursing -- Sustaining excellence -- UNIT 5: SEARCHING FOR EXCELLENCE: RECRUITING THE BEST: Assessing the workplace -- Market realities of recruiting -- Selling your organization -- Interviewing for excellence -- Socializing new employees -- UNIT 6: BUILDING THE FUTURE OF EXCELLENCE: MENTORING, LEARNING, AND LIVING LEADERSHIP: Synthesis: the new role of the leader -- Modeling and mentoring leadership -- Managing risk and vulnerability -- Practice in a world of uncertain expectations -- Building relationships in the new age of work.
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