53 records matched your query       

Author:

Tolley, Rebecca, 1971- author.

Title:

A trauma-informed approach to library services / Rebecca Tolley.

Publisher:

ALA Editions,

Copyright Date:

2020

Description:

pages cm

Subject:

Libraries and people with social disabilities--United States.
Library outreach programs--United States.
Psychic trauma.

Notes:

Includes bibliographical references and index.

Contents:

Part I: Adverse childhood experiences and trauma-informed care -- Service with empathy -- Adverse childhood experiences -- The trauma-informed approach to service -- The trauma-informed library environment -- Part II: The six guiding principles of trauma-informed approaches -- Safety -- Trustworthiness and transparency -- Peer support -- Collaboration and mutuality -- Empowerment, voice, and choice -- Cultural, historical, and gender issues -- Part III: Creating a culture of trauma informed care in libraries -- Assessing organizational readiness -- The library as sanctuary -- Becoming a trauma-informed library workforce -- Planning for trauma-informed services -- Appendix: Adverse childhood experiences questionnaire.

Summary:

"This book applies a trauma-informed care framework to library services. This approach can foster empathetic service, positive patron encounters, and a trusting workplace"-- Provided by publisher.

ISBN:

0838919812
9780838919811

OCLC:

(OCoLC)1153340381

LCCN:

2020009880

Locations:

USUX851 -- Iowa State University - Parks Library (Ames)

BOPG851 -- Ames Public Library (Ames)

LVOX826 -- Palmer College of Chiropractic (Davenport)

TDPH826 -- Davenport Public Library (Davenport)

IAOX771 -- State Library of Iowa (Des Moines)

BAPH771 -- Des Moines Public Library (Des Moines)

HPPD845 -- Orange City Public Library (Orange City)

HRPE845 -- Sioux Center Public Library (Sioux Center)

PQAX094 -- Wartburg College - Vogel Library (Waverly)