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Author:
Jackson, Mary E.
Title:
Assessing ILL/DD services : new cost-effective alternatives / by Mary E. Jackson with Bruce Kingma and Tom Delaney.
Publisher:
Association of Research Libraries,
Copyright Date:
c2004
Description:
xiii, 154 p. : ill. ; 28 cm.
Subject:
Academic libraries--Interlibrary loans.
Research libraries--Interlibrary loans.
Interlibrary loans.
Document delivery.
Other Authors:
Kingma, Bruce R.
Delaney, Thomas, 1936-
Notes:
Includes bibliographical references (p. 149-154).
Summary:
"The purpose of the study is to collect and analyze current data on the performance of mediated and user-initiated (unmediated) ILL/DD services. The study also identifies and describes characteristics of low-cost, high-performing, mediated and user-initiated ILL/DD operations to assist ILL managers to improve their own operations"--P. x.
ISBN:
9781594076572
159407657X
OCLC:
(OCoLC)56620191
Locations:
USUX851 -- Iowa State University - Parks Library (Ames)
OVUX522 -- University of Iowa Libraries (Iowa City)

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