Includes bibliographical references (pages 379-400). Introduction -- Chapter 1: Microskills for self-care -- Nourish relationships with people you trust -- Recognize the value of gratitude and demonstrate appreciation of others -- Make yourself an award-winning sleeper -- Protect your ability to deliberately rest -- Manage your personal finances -- Monitor your personal hygiene and physical health -- Off-load routine tasks that bring no joy or purpose -- Place and organize everything on a calendar -- Set limits on time spent in meetings -- Chapter 2: Microskills to manage a task list -- Learn what your supervisors expect of you -- Determine the priority of a task -- Assess the resources needed to complete a task -- Set realistic timelines for any task -- Adjust due dates accordingly and tell others early -- Select tasks to take off your plate -- Design meetings to have a clear purpose -- Chapter 3: Microskills for polished communication -- Understand your body language, and read that of others -- Recognize language barriers and communication disabilities -- Cut to the chase; do not bury the point -- Use storytelling strategically -- Speak less, listen more, and share the stage -- Leverage asynchronous messaging -- Write emails that people will actually read -- Learn and use email tools: the CC, BCC, and reply all -- Use caution when communicating negative emotions -- Schedule and send emails during working hours -- Chapter 4: Microskills to build and maintain your reputation -- Respect due dates and communicate with the team -- Complain carefully -- Share your failures to normalize your humanness -- Understand the impact of a lie -- Understand how your engagement is perceived and valued -- Nurture your local reputation -- Be careful about gossip -- Mind your ego -- Practice damage control in the setting of a bad reputation -- Apologize thoughtfully, and explain your mistakes -- Chapter 5: Microskills for becoming a subject-matter expert -- Brainstorm the expertise you would like to develop -- Take a multimedia approach to learning the topic -- Test ideas with your network -- Set measurable benchmarks, and move toward them -- Collaborate with others to deepen your expertise and establish credibility -- Deliberately practice new skills as often as possible -- Create a social-media presence -- Gauge leadership roles related to expertise -- Apply for rewards and honors in your expertise -- Learn to grow and evolve your expertise -- Chapter 6: Microskills to learn your workplace culture -- Introduce yourself, and address people by their names -- Learn the communication style of others -- Understand your company reporting tree -- Read your contract, guides, handbooks, and HR policies -- Understand the value of self-monitoring -- Check your privilege -- Upstand for the self and the team -- Socialize carefully at work -- Notice how bad behavior is handled -- Chapter 7: Microskills to be a team player -- Check in with the team -- Acknowledge the work and impact of your team -- Build and reinforce psychological safety -- Explore with people if they need an out -- Avoid scheduling meetings when people should be off -- Call in sick when you are not healthy enough to work -- Deliver kind, actionable feedback -- Ask for focused feedback -- Bring positivity to the workplace -- Chapter 8: Microskills to grow your network -- Discover your networking needs -- Understand the difference between a conversation and a commitment -- Overcome discomfort with networking (for introverts) -- Create meaningful relationships that stick -- Leverage your existing network to build a bigger one -- Demonstrate your expertise to an audience -- Avoid networking faux pas -- Share your network to help others -- Chapter 9: Microskills for navigating conflict -- Learn to recognize conflict -- Acknowledge your role in conflict -- Create psychological safety for your coworkers -- Receive and reflect on feedback, and then move on -- Learn to interact with difficult personalities -- Intentionally practice and hold difficult conversations -- Balance competence and confidence -- Keep a paper trail -- Learn who human resources serves -- Reporting and ignoring bad behavior -- Chapter 10: Microskills to actively find new opportunities -- Learn how to convert your skills -- Catalog potential professional-growth opportunities -- Become comfortable talking about yourself -- Apply to out-of-reach opportunities -- Draft your own letters of recommendation -- Pause before accepting an opportunity -- Be mindful of your team as you take on new opportunities -- Conclusion.
Summary:
"The promise of this book is simple: if you buy this book on Friday, you will be better at your job on Monday. Do you ever find yourself: Prioritizing the demands of work over your personal needs? Struggling to build positive and collaborative energy with your team? Watching others gain opportunities while you remain stagnant and overlooked? Every future goal, complicated task, and healthy habit can be broken down into simple, measurable, and tiny skills that can be easily practiced and mastered by removing obstacles, overcoming assumptions, and maximizing your potential at work and in life. In MicroSkills, Harvard-trained physicians Dr. Landry and Dr. Lewiss assert that your success does not require absolute self-sacrifice. You'll learn microskills of prioritizing your health, support systems, and personal boundaries. They encourage a collaborative mindset as opposed to an individualistic one. You'll learn microskills of sponsorship, upstanding, and collaboration. They argue the "good enough is good enough" mentality can stall your career. You'll learn the microskills of building expertise, organizing tasks, and screening new opportunities." -- Book jacket.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.