Includes index. "Discover how to BOOST your engagement score"--Cover
Contents:
The stay interview -- Preparing to conduct stay interviews -- Four essential skills -- Managing the exchange -- Developing stay plans -- Closing and forecasting -- Avoiding the thirteen stay interview traps -- Experienced managers tell their tales -- Based on a true story.
Summary:
Finnegan introduces managers to a powerful new engagement and retention tool: the stay interview. Smart companies have begun conducting these periodic reviews in order to discover why their important talent might leave and to solve any problems before they actually quit. Complete with the five best questions to ask and sample scripts for different situations, this is the key to a more engaged and much more productive team.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.