Essentials of interlibrary loan and document delivery -- Special topics for small ILL and document delivery departments -- Copyright law and interlibrary loan for small libraries -- Interlibrary loan codes -- General considerations for ILL loan and document delivery policy -- Lending policies and procedures designed to maximize staff resources -- Borrowing policies and procedures designed to maximize staff resources -- ILL and document delivery technology systems -- Going paperless for cheap.
Summary:
"This indispensable guide is armed with concise, easily digestible ratings from an authoritative dream-team of praciticing librarians and information professinals." "E-Reference Ratings test drives 180 resoruces in 14 subject areas, from Arts to Science to Technology and everything in between. Each subject category is matched with an easy-to-understand chart that ranks tools from one to four stars, in seven categories, including Scope, Writing, Design, Bells and Whistles, Ease of Use, Linking, and Value." "In-depth descriptions of each tool are included, and a multitude of added features, including contributor biographies and exhaustive indexes, will earn this guide a spot at every reference desk."--BOOK JACKET.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.