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Title:

ClimateQUAL : advancing organizational health, leadership, and diversity in the service of libraries / edited by Charles B. Lowry.

Publisher:

Rowman & Littlefield,

Copyright Date:

2017

Description:

xviii, 195 pages ; 24 cm

Subject:

ClimateQUAL.
Library personnel management.
Library employees--Attitudes.
Library administration--Employee participation.
Organizational effectiveness--Methodology.--Methodology.
Diversity in the workplace--Measurement.
Libraries--Sociological aspects.
Library surveys.

Other Authors:

Lowry, Charles B., 1942- editor.

Notes:

Includes bibliographical references and index.

Contents:

Introduction and overview : ClimateQUAL, building a potent instrument for organizational health and diversity / Charles B. Lowry, M. Sue Baughman, and Paul J. Hanges -- The healthy organization : properties of ClimateQUAL scales / Paul J. Hanges and Juliet R. Aiken -- Leadership matters : the ClimateQUAL case / Paul J. Hanges, Charles B. Lowry, and Juliet R. Aiken -- Organizational climate and customer service : the ClimateQUAL and LibQUAL+ connection / Martha Kyrillidou and Gary Roebuck -- Improvement strategies and organizational change using ClimateQUAL / Sue Baughman -- Longitudinal change leads to healthy environments / Sue Baughman and Mark A. Puente -- Differences and equity : a reflective analysis of ClimateQUAL demographics and organizational climate / Shaneka Morris, Martha Kyrillidou, and Mark Puente -- ClimateQUAL in the UK : applying the protocol in a different culture / Stephen Town.

ISBN:

1538106531
9781538106532

OCLC:

(OCoLC)983824021

LCCN:

2017014272

Locations:

USUX851 -- Iowa State University - Parks Library (Ames)