117 records matched your query       

Author:

Heinke, Marsha L., 1955-

Title:

Practice made perfect : a complete guide to veterinary practice management / Marsha L. Heinke ; with contributions by John B. McCarthy.

Edition:

2nd ed.

Publisher:

American Animal Hospital Association Press,

Copyright Date:

c2012

Description:

vii, 576 p. : ill. ; 24 cm. + 1 CD-ROM (4 3/4 in.)

Subject:

Veterinary medicine--Practice.

Other Authors:

McCarthy, John B.
American Animal Hospital Association.

Notes:

Disc contains forms and templates. Includes bibliographical references (p. 541-558) and index.

Contents:

What you need to know about management -- What does it take to be a manager? -- Strategic planning -- Personnel management -- The employment cycle -- Employment laws -- Reception and front-desk procedures -- Medical records -- Inventory control and management -- Hospital revenue and financial control -- Accounting and bookkeeping -- The human-companion animal bond -- Marketing your veterinary practice.

ISBN:

1583261729 (pbk.)
9781583261729 (pbk.)

OCLC:

(OCoLC)778040129

LCCN:

2012007075

Locations:

USUX851 -- ISU Library (Ames)