Includes bibliographical references (p. 171-173) and index.
Contents:
Introduction : It's about the people--all the people -- Know who you are : wear one hat -- Know why you're here : do it because it's right, not because it's right for your résumé -- Think independently : the person who sweeps the floor should choose the broom -- Build trust : care, like you really mean it -- Listen for the truth : the walls talk -- Be accountable : only the truth sounds like the truth -- Take action : think like a person of action, and act like a person of thought -- Face challenge : we are human beings first -- Practice leadership : the big noise and the still, small voice -- Dare to dream : say yes, the most powerful word in the world.
Summary:
During his years as a senior executive at Starbucks, Behar helped establish the Starbucks culture, which stresses the importance of people over profits. Now he reveals the ten principles that guided his leadership--and not one of them is about coffee.--From publisher description.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.