Changing "us and them" to "we" -- Real ownership is of the heart, not of the wallet -- Lesson 1 : start with a mission that is bigger than the business -- Lesson 2 : use structure and process to create culture -- Lesson 3 : build culture on a foundation of values -- Lesson 4 : trust is the glue in a culture of ownership -- Lesson 5 : use stories to reinforce cultural norms -- Lesson 6 : invest in character building -- Lesson 7 : unleash individual creativity and ingenuity -- Lesson 8 : everyone is a volunteer -- The four essential elements of a culture of ownership -- It takes courage and strength of character to be a culture leader -- A culture of ownership is a bilateral relationship.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.