Introduction. Let's talk -- Part I. The foundations: Chapter one. Reflection ; Chapter two. Intention ; Chapter three. Tone ; Chapter four. Trust -- Part II. In practice: Chapter five. Active listening ; Chapter six. Being attentive ; Chapter seven. Maintaining focus -- Part III. Overcoming challenges: Chapter eight. Seeking common ground ; Chapter nine. Expecting conflict in perspectives ; Chapter ten. Avoiding poor discourse -- Epilogue. Civil discourse going forward
Summary:
Shows how we can better navigate difficult conversations and find easier ways to communicate through the art of civil discourse "In I'm Just Saying, author Milan Kordestani shows us that although challenging conversations can be unpleasant, they can also help us grow. Sometimes, people inspire us to change how we speak, making us better communicators in the process as we search to find common ground with those with whom we disagree. Kordestani uses contemporary case studies and personal experience to teach readers how to have constructive conversations by engaging in civil discourse--the idea that good-faith actors can reach consensus on any opinion-based disagreement. He discusses influential leaders and reflects on his successes and failures in creating The Doe, an online publication focused on civil discourse. He addresses the challenges that digital media consumption presents when seeking common ground--especially when people are only digitally connected." -- Amazon.com
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