166 records matched your query       

Author:

Griffin, Jill.

Title:

Customer loyalty : how to earn it, how to keep it / Jill Griffin.

Publisher:

Lexington Books,

Copyright Date:

c1995

Description:

viii, 242 p. : ill. ; 25 cm.

Subject:

Consumer satisfaction.
Customer relations.
Customer service.

Notes:

Includes bibliographical references (p. 229-235) and indexes.

ISBN:

9780029129777
002912977X

OCLC:

(OCoLC)31172969

LCCN:

94036213

Locations:

KSPG296 -- Burlington Public Library (Burlington)

UNUX074 -- University of Northern Iowa - Rod Library (Cedar Falls)

V3AX572 -- Kaplan University Library - Cedar Rapids (Cedar Rapids)

CBPF522 -- Coralville Public Library (Coralville)

W7AX771 -- Urban Campus (Des Moines)

ALPE516 -- Fairfield Public Library (Fairfield)

V5AX173 -- Kaplan University-Mason City Campus (Mason City)

UTAX115 -- Buena Vista University Library (Storm Lake)