Includes bibliographical references (p.137-145) and index.
Contents:
1. The legacy of the past -- 2. Kent Amos -- 3. Robert Moses -- 4. Eugene Rivers -- 5. Defining moments and other influences -- 6. The internal change strategy -- 7. Promising practices : four case studies -- 8. Looking to the future.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.