Part 1 : Understanding nursing management and organizations. Introducing nursing management -- Designing organizations -- Delivering nursing care -- Leading, managing, following -- Initiating and managing change -- Managing and improving quality -- Understanding legal and ethical issues -- Understanding power and politics -- Part 2 : Learning key skills in nursing management. Thinking critically, making decisions, solving problems -- Communicating effectively -- Delegating successfully -- Building and managing teams -- Handling conflict -- Managing time -- Part 3 : Managing resources. Budgeting and managing fiscal resources -- Recruiting and selecting staff -- Staffing and scheduling -- Motivating and developing staff -- Evaluating staff performance -- Feedback and coaching, disciplining, and terminating staff -- Managing absenteeism, reducing turnover, retaining staff -- Dealing with disruptive staff problems -- Preparing for emergencies -- Preventing workplace violence -- Handling collective bargaining issues -- Part 4 : Taking care of yourself. Managing stress -- Advancing your career -- Part 5 : Looking to the future. Imagining the future.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.