Introduction. Better late than never -- What, me too? -- Next time -- Chapter 1. Places you go. 1. On-site? Off-site? -- 2. Double-booking the room -- 3. Wrong rooms -- 4. The usual rooms -- 5. Locked out -- 6. Failing to set "the stage" -- 7. Failing to set "the house" -- 8. Dark rooms -- 9. Locked in -- Chapter 2. How you look and act. 10. Dressing inappropriately -- 11. Not flushing out hostages -- 12. Ignoring grandstanders -- 13. Being someplace else -- 14. Hiding behind the lectern -- 15. Being impersonal -- 16. Being insensitive -- 17. Being clumsy -- 18. Being in a tizzy -- 19. Going ballistic -- 20. No eye contact -- 21. Distracting digits -- 22. Faking gestures -- 23. Getting in their faces -- 24. Spitting at them -- 25. The chews -- Chapter 3. Things you say or hear. 26. "Today's topic is ..." -- 27. I'm perfect! -- 28. Making excuses -- 29. Double messages -- 30. Using MEAPLES -- 31. Using weak words -- 32. Using fuzzy words and phrases -- 33. Using minimizers and qualifiers -- 34. Monotones and mumbles -- 35. Speech tics -- 36. They can't hear you -- 37. "Trust me" -- 38. "Learn this or else" -- 39. "Oh, I forgot to tell you ..." -- 40. "Did you hear the one about ..." -- 41. Using inappropriate humor -- 42. Being funny when you're not -- 43. Lousy story topics -- 44. No "hip pocket" stories -- 45. "The research indicates ..." -- 46. No bridges -- 47. Entering the tangent zone -- 48. This is MY life -- 49. Ignoring the others -- 50. Shunning questions -- 51. Cutting off questions -- 52. Asking only closed questions -- 53. Affirming the negative -- 54. Negative talk -- 55. Belittling others -- 56. No respect -- 57. Gender benders -- 58. Using brand names -- 59. Apologizing for everything -- 60. "Porky Pig" endings -- Chapter 4. Methods and materials you use. 61. No background information -- 62. Being lazy -- 63. Winging it -- 64. Foolish icebreakers -- 65. Clutching the workbook -- 66. Reading -- 67. YAK YAK YAK -- 68. No humor in it -- 69. Forcing role play -- 70. Too much to cover -- 71. Too many toys and thrills -- 72. Too many breakouts -- 73. Sensory deprivation -- 74. No performance measurement -- 75. Ignoring evaluations -- 76. Neglecting follow-up -- 77. Silly screw-ups -- Chapter 5. Media and equipment you depend on. 78. Overlook checking equipment -- 79. Visual overload -- 80. Forgetting to frame -- 81. Lifeless overheads -- 82. Slideswiping -- 83. Blinded by the light -- 84. Using black toxic markers -- 85. Marker mishaps -- 86. Flopping flip charts -- 87. Mismatched videos -- Chapter 6. It's about time. 88. Procrastinating -- 89. Late starts -- 90. Glossing over the top -- 91. Bad breaks -- 92. Running out of time -- Chapter 7. Other stupid stuff. 93. Snooze foods -- 94. Double-booking yourself -- 95. Too tight shoes -- 96. Assuming they care -- 97. Losing your place -- 98. Using collapsible pointers -- 99. Hot microphone -- 100. Forgetting your glasses -- 101. Lost luggage -- Summary.
Summary:
Have you ever noticed that some trainers put a great deal of time and effort into their training programs, only to end up unintentionally sabotaging their success with one little slip-up? As experienced trainers, presenters, and speakers know, an audience can be very unforgiving. Great program delivery takes practice as well as learning how to cover all your bases well. This creative and entertaining book captures the experience of dozens of professionals and shows you how to avoid common mistakes and turn potential bombshells into strategies for success.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.