The Locator -- [(subject = "Customer service")]

166 records matched your query       

Record 18 | Previous Record | MARC Display | Next Record | Search Results
Author:
Naumann, Earl, 1946-
Title:
Creating customer value : the path to sustainable competitve advantage / by Earl Naumann.
Publisher:
Thomson Executive Press,
Copyright Date:
c1995
Description:
xv, 279 p. : ill. ; 24 cm.
Subject:
Consumer satisfaction.
Customer service.
Notes:
Includes bibliographical references and index.
ISBN:
9780538838474 (acid-free paper) :
0538838477 (acid-free paper) :
LCCN:
94000159
Locations:
NYPE343 -- Charles City Public Library (Charles City)
SOAX911 -- Simpson College - Dunn Library (Indianola)

Initiate Another SILO Locator Search

This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.