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Author:
Raisman, Neal A., 1947-
Title:
The power of retention :
more customer service for higher education / Neal A. Raisman.
Publisher:
Administrator's Bookshelf,
Copyright Date:
c2008
Description:
261 p. : ill. ; 23 cm.
Subject:
College attendance--United States.
Customer services.
Education, Higher--United States--Administration.
Universities and colleges--United States--Administration.
Community colleges--United States--Administration.
ISBN:
1935066021
9781935066026
OCLC:
(OCoLC)260685182
Locations:
UPAX334 --
Upper Iowa University - Henderson-Wilder Library
(Fayette)
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