The Locator -- [(subject = "Industrial efficiency")]

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Author:
Martin, Karen.
Title:
Metrics-based process mapping : identifying and eliminating waste in office and service processes / Karen Martin and Mike Osterling.
Publisher:
CRC Press,
Copyright Date:
c2013
Description:
xi, 104 p. : col. ill. ; 26 cm. + 1 CD-ROM (4 3/4 in.)
Subject:
Industrial efficiency--Evaluation.
Industrial productivity--Measurement.
Production management.
Manufacturing processes.
Other Authors:
Osterling, Mike.
Notes:
"Second edition"--Introd. Includes index. Includes bibliographical references and index.
Contents:
What is a process? -- What is metrics-based process mapping (MBPM)? -- Mapping preparation -- Mapping essentials : understanding the current state -- Mapping essentials : designing and implementing the future state -- Process documentation : an Excel-based solution -- Process management.
ISBN:
1439886687 (pbk. : acid-free paper)
9781439886687 (pbk. : acid-free paper)
OCLC:
(OCoLC)808990392
LCCN:
2012034646
Locations:
USUX851 -- Iowa State University - Parks Library (Ames)

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