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Author:
United States. Government Accountability Office
Title:
Hurricanes Gustav and Ike disaster assistance [electronic resource] : FEMA strengthened its fraud prevention controls, but customer service needs improvement : report to Congressional committees.
Format:
[electronic resource] :
Publisher:
U.S. Govt. Accountability Office,
Copyright Date:
2009
Description:
1 online resource (i, 21 p.) : ill.
Subject:
United States.--Federal Emergency Management Agency--Evaluation.--Evaluation.
Fraud investigation--United States.
Emergency management--United States--Evaluation.
Hurricane Gustav, 2008
Hurricane Ike, 2008.
Notes:
Title from title page (GAO, viewed June 30, 2009). "June 2009." Includes bibliographical references. "GAO-09-671."
Contents:
Background -- FEMA has significantly improved fraud prevention controls over disaster assistance, but weaknesses still exist -- Some disaster victims had difficulty registering for assistance -- Conclusions.
Summary:
GAO conducted undercover tests of the the Individuals and Households Program process during the response to Hurricanes Gustav and Ike. This report discusses (1) whether FEMA's fraud controls have improved since Katrina and Rita and (2) issues GAO identified related to the customer service that FEMA provided.
OCLC:
(OCoLC)419300746
Locations:
USUX851 -- Iowa State University - Parks Library (Ames)

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