Uncovering complexity and detail : the UX proposition / Andy Priestner and Matt Borg -- Using ethnographic methods to study library use / Bryony Ramsden -- Embracing an ethnographic agenda : context, collaboration and complexity / Donna M. Lanclos -- Holistic UX : harness your library's data fetish to solve the right problems / Matt Borg and Matthew Reidsma -- Applying human-centred design to the library experience / Paul-Jervis Heath -- The why, what and how of using ethnography for designing user experience in libraries (and a few pitfalls to avoid) / Leah Emary -- Identifying the barriers : taskscapes and the social contexts of library UX / Andrew D. Asher -- Illuminating study spaces at Cambridge University with Spacefinder : a case study / Andy Priestner -- WhoHas? : a pilot study exploring the value of a peer-to-peer sub-lending service / Helen Murphy -- User experience beyond ramps : the invisible problem and the special case / Penny Andrews -- Changing the dialogue : the story of the award-winning Alan Gilbert Learning Commons / Rosie Jones and Nicola Grayson -- Case study : UX and a small academic library / Margaret Westbury -- Understanding our students and ourselves : transformative library instruction through an ethnographic lens / Michael Courtney and Carrie Donovan -- What makes an informal learning space? : a case study from Sheffield Hallam University / Bea Turpin, Deborah Harrop, Edward Oyston, Maurice Teasdale, David Jenkin and John McNamara -- Spaces for learning? : using ethnographic techniques : a case study from the University Library, Edge Hill University / Helen Jamieson -- Are you sitting comfortably ...? / Elizabeth Tilley -- UX in libraries : leaping the chasm / Andy Priestner and Matt Borg.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.