Soft Skills. Universal hiring rule -- Three important factors -- Thinking skills 1 : traits -- Essential traits - Competencies -- Quickly noticed -- Thinking skills 2 : lack of skills -- Thinking skills 3 : squiggles -- Random squiggles -- Never give up -- Employment notes -- In each of our lives -- When we say -- Life is difficult -- The work of adult life -- It would be surprising -- Thinking skills 4 : new path-- Thinking skills 5 : odd one -- Strategies for changing -- IQ predicts success? -- 11 keys to success -- Keep a job -- What is maturity? -- The beginning of maturity -- Pride in work -- Thinking skills 6 : pride -- Thinking skills 7 : two sides -- Quotes for discussion -- Our deepest fear -- Raise your self-esteem -- Less patience -- Thinking skills 8 : five qualities -- Studies of employer needs -- Thinking skills 9 : more emphasis -- Survey after survey -- Dependable employee -- The survey says -- Thinking skills 10 : shapes -- Training and advancement -- Thinking skills 11 : job training -- The silent epidemic -- Thinking skills 12 : drop out -- Tragic cycle -- Break the cycle -- Self-excellence -- Thinking skills 13 : tragic cycle -- Thinking skills 14 : Days of week -- Quotes for discussion - Different -- Children learn -- What is ignorance? -- Tree is uprooted -- 80 percent of prisoners - Ignorance -- Thinking skills 15 : dropouts -- Thinking skills 16 : represent -- Letters from prison -- Fear to make a mistake -- Thinking skills 17 : consequences -- Fear is an illusion -- Thinking skills 18 : think about it -- Personal Qualities and Work Ethic. Facts about work -- Need a babysitter : Freedom to choose ; Employers hire ; Thinking skills 19 : personal ; Thinking skills 20 : star ; Personal qualities ; Foregoing immediate pleasures ; Limit on your pay ; Begin to grow ; Thinking skills 21 : young man -- Control your emotions : Thinking skills 22 : laziness ; Thinking skills 23 : snowflake ; Mind's eye ; Thinking skills 24 : in common ; Can someone make you angry? ; Thinking skills 25 : visualize ; Level of visualization ; To become emotional ; Misguided anger ; Exposure to violence ; Quotes for discussion ; Thinking skills 26 : squares ; Why do people fight? ; Emotional skills ; What part of my life? ; This may shock you ; Count to ten ; Thinking skills 27 : self-talk -- New set of problems : Thinking skills 28 : job problems ; Surrender of security ; Thinking skills 29 : St. Ives ; Quotes for discussion ; New task of development ; IF ; It's not what happens; Conrad Ferdinand Meyer -- Your own standards : The road not taken ; Thinking skills 30 : the road ; Resist stealing ; Performance standards ; Social proof ; Vulnerable ; Thinking skills 30 : symbol series ; Job success ; Thinking skills 32 : boss ; Initiative ; Thinking skills 33 : initiative ; The golden eagle ; Thinking skills 34 : performance ; Quotes for discussion -- Any job is a good job : Right principles ; Five principles ; Thinking skills 35 : goodwill ; Thinking skills 36 : first things ; First things first ; Quotes for discussion ; Thinking skills 37 : burn bridges ; Thinking skills 38 : too ; Why companies loose customers ; Don't just quit -- Constant change : Thinking skills 39 : attitude ; Life wants us to ; Your life ; Harnessing the power ; Quotes for discussion ; Paper walls ; What are paper walls? ; Thinking skills 40 : changes ; Standard changes ; Workplace change -- Accept and adjust : There are jobs where ; Thinking skills 41 : mature person ; Accept the fact ; Thinking skills 42 : confuse ; Man is made or unmade ; The job ; Has to perform ; Could be worse ; Complain for positive results ; Thinking skills 43 : steps ; When working -- Commitment and willingness : What is self-discipline? ; Discipline ; Thinking skills 44 : improve ; Thinking skills 45 : backward ; Quotes for discussion ; Tips to improve self-discipline; Surveys show ; Your success ; Attitude ; Prisoner of negativity ; One of the surest clues -- Willing to improve : Thinking skills 46 : habits ; Breaking bad habits ; 7 habits ; Proactive ; Thinking skills 47 : decisions ; Thinking skills 48 : two sides ; 95 percent ; Wedding your mind ; Thinking skills 49 : gardener ; Main reasons for getting fired ; 10 workplace excuses ; Thinking skills 50 : Mrs. Jones ; When we are ; Situations arise ; Thinking skills 51 : success ; To have succeeded ; The enemy ; Success ; 7 laws of success ; Laws to become unsuccessful ; Feedback ; Five short chapters on change ; Positive self-image ; Thinking skills 52 : positive ; Thinking skills 53 : not easy -- Finish what you start : Thinking skills 54 : nine dots ; Born with love ; Something in return ; Plug into the positive current ; This, too, will pass ; Risk ; Quotes for discussion ; Watch your thoughts ; Thinking skills 55 : meaning lies ; Thinking skills 56 : five games ; What is real? ; Break easy ; Thinking skills 57 : rank ; Employee surveys -- Problem Solving and Other Cognitive Skills. Problems -- Facts about problems -- What makes life difficult -- Thinking skills 58 : rats -- Major contributors to problems -- Quotes for discussion -- Thinking skills 59 : Einstein -- Self-esteem is -- Choices affect our self-esteem -- Your power of choice -- Life does not require -- The power to change -- Thinking skills 60 : unusual -- 6 Steps to Problem Solving -- Define the Problem : Creative thinkers ; Thinking skills 61 : ants ; Thinking skills 62 : magic words ; Symptom of larger problem -- Get the facts : Thinking skills 63 : observations ; Two paths ; Quotes for discussion ; Why is everyone so happy? -- Think of different solutions : Thinking skills 64 : tie a knot ; Two hikers ; Perception ; Favorite ; Thinking skills 65 : vegetable ; Thinking skills 66 : perception ; You might perceive -- Analyze the solution : Thinking skills 67 : carpet layer ; Thinking skills 68 : exactly alike ; Decision making ; Our thoughts make things ugly ; Quotes for discussion ; Thinking skills 69 : farmer ; Rational or irrational -- Carry out your plan : Thinking skills 70 : Cube counting ; Thinking ; Thinking skills 71 : heart ; Skeptics are never satisfied ; Feelings hurt ; stumbling blocks -- Evaluate the effects : Standing at a riverbank ; Letters from prison ; Born to succeed ; Thinking skills 72 : total stranger ; Thinking skills 73 : consequences ; The young and goal-less - Cognition : Are you intelligent? ; Multiple intelligences ; The theory ; Native American elder ; Thinking skills 74 : all humans ; Develop the good -- Goal setting : Priorities ; Goals and objectives ; Goals provide a target ; Quotes for discussion ; Thinking skills 75 : a horse ; Thinking skills 76 : priorities ; Thinking skills 77 : short term ; Thinking skills 78 : long term ; Thinking skills 79 : change ; It's hard to ; When children learn ; Thinking skills 80 : trapped ; Letters from prison ; Quotes for discussion -- Oral Communication Skills. Communication -- Types of communication -- Workplace oral communication -- Effective communicator -- Thinking skills 81 : more complex -- Notice conditions -- Principles of communication -- The way you ask a question -- Negative signals -- Positive signals -- Thinking skills 82 : not interested -- Thinking skills 83 : Butterfly -- Quotes for discussion -- Organizational norms -- After 40 years -- Thinking skills 84 : everyone -- Signals received -- Thinking skills 85 : one topic -- Interpersonal and Teamwork Skills. Workplace interpersonal skills -- 10 ways to improve -- Put yourself in their shoes -- Thinking skills 86 : skills -- 10 reasons to smile -- Thinking skills 87 : smile -- It can be difficult -- When you are hired -- 10 types of bad supervisors - Supervisors -- Thinking skills 88 : four nines -- Thinking skills 89 : improve -- A creed to live by -- Thank you -- The most beautiful people - Teamwork -- One person can -- Thinking skills 90 : object -- We're not perfect.
Summary:
"This workbook is a compilation of the soft skills class material I have developed over an eighteen year period. I have used this material with great success and have taught soft skills in schools, inner-city church programs, nonprofits, and government funded job training programs. It is a unique collection of essays, exercises, quotes, and maxims that will give students a realistic perspective on work-related expectations and the expectations of the supervisors who hire them. It will help students develop their problem solving skills, guide them in making appropriate decisions, and create a desire to plan out goals and achieve them. The workbook style is challenging and playful, serious and engaging and a stepping stone to developing the cognitive skills necessary to quash unproductive thinking and self-defeating emotional behaviors"--Back cover.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.