The Locator -- [(subject = "Customer service")]

The Locator -- [(subject = "Customer service")]

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Author:: Friedman, Nancy J.
Title:: Customer service nightmares : 100 tales of the worst experiences possible, and how they could have been fixed / Nancy J. Friedman.
Publisher:: Crisp Publications,
Copyright Date:: c1998
Description:: xi, 149 p. ; 23 cm.
Subject:: Customer service.
ISBN:: 9781560524984
1560524987
OCLC:: (OCoLC)39376764
LCCN:: 98072348
Locations:: EBPE325 -- Estherville Public Library (Estherville)

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