Index. Hope for the Best, Prepare for the Worst: A Case Study for Engaging Faculty and University Administration with a Multiyear Deselection Project / Jamie Hazlitt and Glenn Johnson-Grau -- Using Basecamp Project Management Software to Improve Communication and Efficiency / Patrick Flanigan -- Retreating to Advance Together: Communicating through Internal and External Retreats / Gwen Meyer Gregory -- Up, Down, and Sideways: Multidirectional Communication within a Multifaceted Technical Services Project / Melissa Moll and Shelby Strommer -- Part II: Communication across Library Departments -- Small but Mighty: Cultivating a Community of Practice to Document the Past and Prepare for the Future / Kaylan Ellis, Jennifer Donley, and Christopher Deems -- Interdepartmental Communication through Informational Classes: Creating a Community of Cataloging and Metadata Stakeholders in an Academic Library / Xiying Mi, Bonita Pollock, and Brian Falato -- Improving Interdepartmental Communication and Workflows: A Survey of Workflow Tools and Implementation of Trello at University of Colorado Boulder Libraries / Erin Block and Kimberly Lawler -- Communicating E-Resource Access Issues: Marymount University's Steps to Creating and Troubleshooting Training for Public Services / Meghan Burke -- Investigating Communication Breakdown between Technical Services Departments and Subject Librarians / Jennifer A. Mezick and Elyssa M. Gould -- Part III: Communication Outside the Library -- Collections as a Campus Conversation: The Colorado School of Mines' Approach to Collection Development / Anna Seiffert -- What Difference Does It Make? Marketing in Technical Services at a Special Library / Hilary Hargis and Jenny Novacescu -- Continuous Improvement: Using Collaboration Between Technical Services, IT, and Public Services to Make an Impact / Heather Jeffcoat, Marlee Givens, Sofia Slutskaya, and Karen E. Viars -- Expand Your Reach, Empower Your Community: Implementing a Metadata Outreach Service Program / Maggie Dull -- Hope for the Best, Prepare for the Worst: A Case Study for Engaging Faculty and University Administration with a Multiyear Deselection Project / Jamie Hazlitt and Glenn Johnson-Grau -- Appendixes -- Appendix A: Follow-Up Survey Questions -- Appendix B: Collections Updates Email Example -- Appendix C: Browse Feature in Primo -- Appendix D: Questions for IRB Protocol "How Undergraduate Students Use the Primo Catalog" -- Index.
Summary:
"This contributed work provides useful tips for telling a compelling story about the value of technical services work. With this collection, you'll learn about specific initiatives to improve communication within departments, across the library, and campus wide"-- Provided by publisher.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.