The Locator -- [(subject = "Computer Communication Networks")]

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Author:
Muther, Andreas.
Title:
Customer relationship management : electronic customer care in the new economy / Andreas Muther.
Publisher:
Springer,
Copyright Date:
c2002
Description:
xiii, 137 p. : ill. ; 25 cm.
Subject:
Customer relations--Management.
Electronic commerce.
Public relations
Internet
Computer Communication Networks.
Interprofessional Relations
Consumer satisfaction.
Entrepreneurship.
Other Titles:
Electronic Customer Care. English
Notes:
Includes bibliographical references (p. [123]-128) and index.
ISBN:
9783540413776 (alk. paper)
3540413774 (alk. paper)
OCLC:
(OCoLC)47922840
LCCN:
2001045961
Locations:
USUX851 -- Iowa State University - Parks Library (Ames)
UNUX074 -- University of Northern Iowa - Rod Library (Cedar Falls)

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