Professionalism in health care : a primer for career success / Sherry Makely, PhD, RT(R), President, Pine Ridge Publications, Bloomington, Indiana, Vanessa J. Austin, RMA, AHI, (AMT), M. Ed., Medical Assistant Instructor, Ross Medical Education, Cincinnati, Ohio, Contributing Author, the Practicum Experience, Chapter Seven, Quay Kester, PhD, President, Evoke Communications, Indianapolis, Indiana, Content Contributor, Cultural Competence, Chapter Five.
The health care industry and your role -- Your work ethic and performance -- Personal traits of the health care professional -- Relationships, teamwork, and communication skills -- Cultural competence and patient care -- Professionalism and your personal life -- The practicum experience -- Employment and professional development.
Summary:
A balanced introduction to the standards and skills needed to succeed in health care Professionalism in Health Care: A Primer for Career Success is a full-color, engaging, conversational text that helps students understand the common professional standards that all health care workers need to provide excellent care and service. It brings together complete coverage of these and other crucial soft skills: work ethic, character, relationships, teamwork, communication and etiquette, honesty, cultural competence, personal image, and personal health and wellness.Revised and improved throughout, this edition gives students a clear understanding of where they fit in the changing health care system, why patient satisfaction is more important than ever, how to behave with the professionalism that both employers and patients demand, and how to move forward in their own careers.Also available with MyHealthProfessionsLab MyHealthProfessionsLab is an online homework, tutorial, and assessment program designed to work with this text to engage students and improve results. Interactive activities allow for students to become self-aware, role play, and prepare for future interviews and on-the-job interactions. Within its structured environment, students gain knowledge that will carry through to their professional careers.Note: You are purchasing a standalone product; MyHealthProfessionsLab does not come packaged with this content. Students, if interested in purchasing this title with MyHealthProfessionsLab, ask your instructor for the correct package ISBN and Course ID. Instructors, contact your Pearson representative for more information.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.