Includes bibliographical references (pages 153-175) and index.
Contents:
Introduction: Communication in everyday life -- Research methods -- Communicating at work -- Communicating co-culturally -- Communicating social identity -- Encounters with strangers -- Research implications, advocacy, and future directions.
Summary:
"Recognizing the need to further understand co-cultural communication practices in the workplace, Everyday Dirty Work explores how Latin American immigrant janitors communicate from their marginalized standpoints in a predominantly White academic organization and how everyday interpersonal encounters create discursive spaces that welcome and disqualify people based on symbolic and social capital"-- Provided by publisher.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.