Understanding Lean Six Sigma. Defining Lean Six Sigma ; Understanding the principles of Lean Six Sigma -- Lean Six Sigma foundations. Identifying your process customers ; Understanding your customers' needs ; Understanding the process ; Managing people and change -- Understanding performance and analyzing the process. Gathering data ; Presenting your data ; Identifying root causes ; Identifying non-value-adding steps and waste ; Getting the process to flow -- Improving and innovating. Thinnking differently and generating solutions ; Discovering the opportunity for prevention ; Introducing design for Six Sigma ; Discovering design thinking ; Applying Agile to Lean Six Sigma projects -- Deploying Lean Six Sigma and making change happen. Running rapid imrovement events and solving problemms with DMAIC ; Ensuring everday operational excellence ; Leading the deployment and selecting the right projects ; Puttiing it all together: checklists to support your DMAIC project -- The part of tens. Ten tips for best-practice project storyboards ; Ten pitfalls to avoid ; Ten (plus jone) places to go for help.
Summary:
Explains the jargon surrounding this organizational practice, outlines the key principles of both Lean thinking and the Six Sigma process, and breaks it all down into easy-to-follow steps.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.