Portraits of public service : untold stories from the front lines / edited by Staci M. Zavattaro, Jessica E. Sowa, Alexander C. Henderson, and Lauren Hamilton Edwards.
Introduction : stories as knowledge creation / Staci M. Zavattaro, Jessica E. Sowa, Alexander C. Henderson, and Lauren Hamilton Edwards -- Navigating between the state and the community : stories from community health workers / Gabriela Lotta and Juliana Rocha Miranda -- Under the radar : stories from government meteorologists / Kelly A. Stevens -- Revisiting librarians as public servants / Alicia Schatteman -- Teachers and their monitors : negotiating disciplinary regimes in Pakistan / Moiz Abdul Majid and Sameen A. Mohsin Ali -- (In)visible and (mis)understood : the public service work of American Sign Language (ASL) interpreters during emergencies / Stephanie Dolamore and Geoffrey Whitebread -- Unseen but irreplaceable : the role of air traffic controllers / Sean A. McCandless -- Serving in silence : the emergency manager / Kyle R. Overly -- When silence is golden : stories from an elections office / Amanda D. Clark -- Public defenders as constitutional pariahs, surrogate deviants, and emotional laborers / Adam Croft -- New York City property tax assessment : public employees serving in silence / Michael J. Fouassier -- Affordable housing and homelessness policy professionals / Maren B. Trochmann -- Making in the invisible visible : the photographers and videographers in public service / Maja Husar Holmes -- Arts and cultural management during the pandemic : introducing the observant servant / Sarah Berry, Dutch Reutter, Judith L. Millesen, and Maren B. Trochmann -- Inconspicuously indispensable for India : the untold stories of accredited social health activists (ASHAs) / Nandhini Rangarajan, Aroon P. Manoharan, Bianca Ortiz-Wythe -- Multiple mandates, competing goals, and the challenges of working in combined environmental agencies in the U.S. / JoyAnna S. Hopper -- Conclusion : a path forward for the field / Staci M. Zavattaro, Jessica E. Sowa, Alexander C. Henderson, and Lauren Hamilton Edwards.
Summary:
"Reveals the often-untold stories of front-line public servants"-- Provided by publisher.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.