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01894aam a2200361 i 4500 001 4B13D35C6B5511E69AFE1DDBDAD10320 003 SILO 005 20160826010517 008 130923t20142014mdua b 001 0 eng 010 $a 2013027813 020 $a 081089128X (pbk. : alk. paper) 020 $a 9780810891289 (pbk. : alk. paper) 035 $a (OCoLC)859168412 040 $a DLC $e rda $b eng $c DLC $d YDX $d YDXCP $d NHA $d IWA $d SILO 043 $a n-us--- 050 00 $a Z711 N56 2014 100 1 $a Nims, Julia K. $e author. 245 10 $a Implementing an inclusive staffing model for today's reference services : $b a practical guide for librarians / $c Julia K. Nims, Paula Storm, Robert Stevens. 264 1 $a Lanham, Maryland : $b Rowman & Littlefield, $c 2014. 300 $a xvii, 143 pages : $b illustrations ; $c 28 cm. 490 1 $a Practical guides for librarians ; $v no. 2 504 $a Includes bibliographical references and index. 505 0 $a The changed reference environment -- Why do we need to change anything? -- Getting buy-in : setting the stage for change -- Can you help me? -- Selecting and training staff to work at the reference desk -- What needs to change now? : evaluating the inclusive staffing model -- So, what have the librarians been up to? -- Managing the new model for long-term success -- Reference : what does the future bring? 650 0 $a Reference services (Libraries) $z United States $x Planning. 650 0 $a Reference librarians $x Effect of technological innovations on $z United States. 650 0 $a Library personnel management $z United States. 700 1 $a Storm, Paula, $d 1950- $e author. 700 1 $a Stevens, Robert, $d 1969- $e author. 830 0 $a Practical guides for librarians ; $v no. 2. 941 $a 1 952 $l USUX851 $d 20160826083248.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=4B13D35C6B5511E69AFE1DDBDAD10320 994 $a C0 $b IWAInitiate Another SILO Locator Search