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02796aam a2200421 i 4500 001 A2F5AE50FFE911EBB6EAFDEE22ECA4DB 003 SILO 005 20210818010020 008 200709t20202020iluak b 001 0 eng c 010 $a 2020941908 020 $a 1945246383 020 $a 9781945246388 035 $a (OCoLC)1196340603 040 $a NZ1 $b eng $e rda $c NZ1 $d NBU $d OCLCF $d NZ1 $d UBY $d YDX $d TXA $d OCLCO $d CNNGC $d OCLCO $d UNL $d IAZ $d NHM $d IUA $d UPM $d NUI $d SILO 042 $a pcc 050 14 $a CD971 $b .O47 2020 082 04 $a 025.52 $2 23 100 1 $a Oestreicher, Cheryl, $e author. 245 10 $a Reference and access for archives and manuscripts / $c Cheryl Oestreicher. 264 1 $a Chicago : $b Society of American Archivists, $c [2020] 300 $a xv, 195 pages : $b illustrations, forms ; $c 26 cm 490 1 $a Archival fundamentals series III ; $v 4 520 $a "Access and reference services are central to engaging with historical resources. As more people encounter archives for scholarly and avocational research, as part of creative pursuits, or to exercise their rights as citizens to access records, the possibilities for how collections are used will continue to evolve. Archivists need to be familiar with who their users are, understand why they're using archival collections, and engage in outreach so that they can provide excellent reference services."--Back cover. 504 $a Includes bibliographical references (pages 165-188) and index. 505 0 $a Contextualizing reference within an archives program -- Reference skills and knowledge -- Users -- Reference interaction -- Physical access -- Intellectual access -- Virtual access -- Ethics, patron privacy, and accessibility -- Legal regulations -- Use policies -- Outreach -- Assessment of reference programs -- The future of access and reference -- Appendixes. Examples of reference manuals ; Examples of registration forms ; Examples of online reference request forms ; Examples of reproduction request forms ; Examples of permission to publish forms. 650 0 $a Archives $x Reference services. 650 0 $a Manuscripts $x Information services. 650 0 $a Reference services (Libraries) 650 0 $a Information storage and retrieval systems $x Archival materials. 650 7 $a Archives $x Reference services. $2 fast $0 (OCoLC)fst00814078 650 7 $a Information storage and retrieval systems $x Archival materials. $2 fast $0 (OCoLC)fst01730209 650 7 $a Reference services (Libraries) $2 fast $0 (OCoLC)fst01092439 710 2 $a Society of American Archivists, $e issuing body. 830 0 $a Archival fundamentals series. $n III ; $v 4. 941 $a 2 952 $l PQAX094 $d 20231214030035.0 952 $l OVUX522 $d 20220317015634.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=A2F5AE50FFE911EBB6EAFDEE22ECA4DBInitiate Another SILO Locator Search