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01709aam a2200373 i 4500 001 7B0D21706B5611E69AFE1DDBDAD10320 003 SILO 005 20160826010517 008 140923t20152015mdua b 001 0 eng 010 $a 2014030444 020 $a 0810892111 020 $a 9780810892118 020 $a 0810893223 020 $a 9780810893221 035 $a (OCoLC)887858684 040 $a DLC $e rda $b eng $c DLC $d YDX $d BTCTA $d NBU $d YAM $d YDXCP $d BDX $d IWA $d SILO 042 $a pcc 050 00 $a Z711 S275 2015 100 1 $a Saunders, Laura, $d 1975- $e author. 245 10 $a Repositioning reference : $b new methods and new services for a new age / $c Laura Saunders, Lillian Rozaklis, and Eileen G. Abels. 264 1 $a Lanham, Maryland : $b Rowman & Littlefield, $c [2015] 300 $a xi, 157 pages ; $c 23 cm 504 $a Includes bibliographical references and index. 505 0 $a The evolution of reference services -- Competitive pressures facing reference services -- Implications of change : competencies and philosophies -- Thinking outside the box : entrepreneurship in reference service provision -- Leveraging environmental scanning for repositioning -- Leading and managing change for organizational renewal. 650 0 $a Reference services (Libraries) 650 0 $a Reference services (Libraries) $x Information technology. 650 0 $a Reference librarians $x Effect of technological innovations on. 650 0 $a Organizational change. 700 1 $a Rozaklis, Lillian, $d 1978- $e author. 700 1 $a Abels, Eileen G., $e author. 941 $a 1 952 $l USUX851 $d 20170706044852.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=7B0D21706B5611E69AFE1DDBDAD10320 994 $a C0 $b IWAInitiate Another SILO Locator Search