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03026aam a2200445 i 4500 001 64E80B8CE9E911EBBBC9467A3DECA4DB 003 SILO 005 20220322010427 008 190930t20202020caua b 001 0 eng c 010 $a 2019057161 020 $a 1440875049 020 $a 9781440875045 020 $a 1440868832 020 $a 9781440868832 035 $a (OCoLC)1121196940 040 $a YDX $b eng $e rda $c YDX $d JQW $d YDX $d OCLCF $d OCLCQ $d UAB $d NMS $d BDF $d OCLCO $d SILO 042 $a pcc 050 4 $a Z711 $b .R443 2020 082 04 $a 025.5/2 $2 23 245 00 $a Reference and information services : $b an introduction / $c Melissa A. Wong and Laura Saunders, editors ; foreword by Linda C. Smith. 250 $a Sixth edition. 264 1 $a Santa Barbara, California : $b Libraries Unlimited, an imprint of ABC-CLIO, LLC, $c [2020] 300 $a xiv, 748 pages : $b illustrations ; $c 26 cm. 490 1 $a Library and information science text series 520 $a "Thoroughly updated, this go-to work links you--and through you, your patrons--to the significant changes that have occurred in reference and information sciences thanks to the growth in digital content"-- $c Provided by publisher. 504 $a Includes bibliographical references and index. 505 0 $a History and functions of reference services -- Ethics -- The reference interview -- Instructional strategies for the reference interview -- Consortia and cooperation -- Models of reference services -- Management of reference services -- Evaluation and assessment of reference services -- Training and professional development -- Marketing and promotion of reference services -- Reference services for children and young adults -- Reference services for diverse populations -- Introduction to information creation and dissemination -- Selection and evaluation of reference sources -- Licensing and managing electronic resources -- Search strategies for online sources -- Ready-reference sources -- Dictionaries -- Encyclopedias -- Bibliographic sources -- Reader's advisory services and sources -- Indexes and abstracts -- News sources -- Geographical sources -- Biographical and genealogical sources -- Government information -- Data and statistical sources -- Business sources -- Health and medicine sources -- Primary and archival sources -- Legal sources -- Creating and future of reference service. 650 0 $a Reference services (Libraries) 650 0 $a Information services. 650 7 $a Information services. $2 fast $0 (OCoLC)fst00972696 650 7 $a Reference services (Libraries) $2 fast $0 (OCoLC)fst01092439 655 7 $a Textbooks. $2 fast $0 (OCoLC)fst01423863 655 7 $a Textbooks. $2 lcgft 700 1 $a Smith, Linda C., $e writer of foreword. 700 1 $a Wong, Melissa Autumn, $e editor. 700 1 $a Saunders, Laura, $d 1975- $e editor. 830 0 $a Library and information science text series. 941 $a 1 952 $l OVUX522 $d 20231019012352.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=64E80B8CE9E911EBBBC9467A3DECA4DBInitiate Another SILO Locator Search