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03801aam a2200445Ii 4500 001 A291A716B8CA11EDAC6855BD37ECA4DB 003 SILO 005 20230302011926 008 220906t20222022enka b 000 0 eng d 020 $a 100924485X 020 $a 9781009244855 020 $a 1009244868 020 $a 9781009244862 035 $a (OCoLC)1343851134 040 $a SKW $b eng $e rda $c SKW $d SKW $d OCLCF $d GZM $d CDX $d IBI $d SILO 043 $a n-us--- 050 4 $a HD4461 T46 2022 100 1 $a Teodoro, Manuel P., $d 1972- $e author. 245 14 $a The profits of distrust : $b citizen-consumers, drinking water, and the crisis of confidence in American government / $c Manuel P. Teodoro, Samantha Zuhlke, David Switzer. 264 1 $a Cambridge, United Kingdom ; $b Cambridge University Press, $c 2022 300 $a xx, 309 pages : $b illustrations ; $c 23 cm 490 1 $a Business and public policy 504 $a Includes bibliographical references (pages 279-301) and index. 505 0 $a 1. Basic services and trust in government : the glorious, tragic legacy of America's water systems -- 2. The profits of distrust: a political theory of the citizen-consumer -- 3. (Dis)trust at the tap : experience and performative trust -- 4. Hyperopia and performative trust : how failure over there shapes behavior right here -- 5. Speaking up or opting out : moral trust, voice, and exit -- 6. Geographies of alienation : the institutional roots of distrust -- 7. When trust pays : the virtuous cycle of trust, participation, and service quality -- 8. Basic services and rebuilding legitimacy : the water-trust cycle, from virtuous to vicious and back again -- The plan : better water for a more perfect union -- Appendix A. Survey methodology -- Appendix B. Kiosk data collection and validation -- Appendix C. Statistics -- References. 520 $a "The burgeoning bottled water industry presents a paradox: Why do people choose expensive, environmentally destructive bottled water, rather than cheaper, sustainable, and more rigorously regulated tap water? The Profits of Distrust links citizens' choices about the water they drink to civic life more broadly, marshalling a rich variety of data on public opinion, consumer behavior, political participation, geography, and water quality. Basic services are the bedrock of democratic legitimacy. Failing, inequitable basic services cause citizen-consumers to abandon government in favor of commercial competitors. This vicious cycle of distrust undermines democracy while commercial firms reap the profits of distrust - disproportionately so from the poor and racial/ethnic minority communities. But the vicious cycle can also be virtuous: excellent basic services build trust in government and foster greater engagement between citizens and the state. Rebuilding confidence in American democracy starts with literally rebuilding the basic infrastructure that sustains life." - Amazon. 650 0 $a Drinking water $x Political aspects $z United States. 650 0 $a Drinking water $z United States $x Public opinion. 650 0 $a Bottled water industry $z United States. 650 0 $a Trust $x Political aspects $z United States. 650 0 $a Administrative agencies $z United States $x Public opinion. 700 1 $a Zuhlke, Samantha, $e author. 700 1 $a Switzer, David, $e author. 776 08 $i Online version: $a Teodoro, Manuel P., 1972- $t Profits of distrust $d Cambridge, United Kingdom ; New York, NY : Cambridge University Press, 2022. $z 9781009244893 $w (OCoLC)1343802048 830 0 $a Business and public policy. 941 $a 3 952 $l UNUX074 $d 20240402013515.0 952 $l OVUX522 $d 20231117011757.0 952 $l USUX851 $d 20231004012014.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=A291A716B8CA11EDAC6855BD37ECA4DB 994 $a C0 $b IWAInitiate Another SILO Locator Search